How to Ensure Good Customer Service
One of the main topics at the National Achievers Congress in Germany (Nürnberg, September 21-23) was about providing good customer service. Before we go into detail and share with you the key insights of this subject let’s have a quick look at the speakers.
The following international renowned investors and entrepreneurs shared their amazing knowledge and insights at the NAC: Robert & Kim Kiyosaki, Greg Secker, Ken McElroy, Tom Wheelwright, Richard Duncan, Bill Walsh, Ron White, Yang Po, Steve Clements, Eve Michaels, John Coutis, Jaff & Kane, Marcus De Maria, Rohan Weerasinghe and Heiko Häusler.
We decided to pick America’s Business Expert Bill Walsh and his presentation about serving more people.
How to ensure good customer services
Who is your perfect customer? Who does business with your perfect customer?
The key thing here is to figure out how to serve more people. It’s crucial to provide massive value on a consistent basis. Create value for the other person first and expect nothing in return. Well, the second one is definitely something that challenges the ‘normal’ mindset, and behavior in business.
When aiming for good customer services in business consider the following:
1. Be a leader in your industry.
2. Have a proven plan. You will definitely need a good plan when looking for ways to raise capital for your business.
3. Third, you will have to be flexible in your plan: review and improve as you go.
“Either you schedule your success, or you plan your failure! – Bill Walsh
If you want to be successful you will need to bring an amazing proposition to the world. Figure out where the world is going and be there first.
Being successful and providing good customer services also means that you have the ability to communicate effectively. The quality of your relationships with customers is equal to the quality of your communications. How you are perceived is how you are received.
Focus on your customers results! It’s all that matters.
How are you taking care of your customers? What value do you provide? We look forward to your input on good customer services.